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Strategies to Support High Level Communication & Collaboration

Strategies to Support High Level Communication & Collaboration

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Strategies to Support High-level Communication and Collaboration

Assignment Concepts: Communication, Collaboration, Safety

Unit Outcome(s):

  1. Employ effective strategies to identify the skills to create and enhance respectful workplaces.
  2. Discuss how communication, emotional intelligence and behaviors differ in healthy versus toxic organizational cultures.
  3. Compare strategies that foster the development of high functioning collaborative teams.
  4. Using an understanding of group dynamics, employ communication strategies to effectively address conflict.

Assignment Description: Providing safe quality care in today’s healthcare environment requires teamwork. Patient care is provided by many providers who need to be able to collaborate to assure good patient outcomes. A culture of safety requires that all team players interact in respectful and positive ways. Nurses need to understand the process of collaboration and strategies used to develop a high functioning team.

Assignment Directions:

Part 1: Download the following .pdf and review the basic information about Patrick Lencioni’s Five Dysfunctions of a Team.

PDF: Five Dysfunctions of a Team.pdf

ACTIONS

These videos provide additional information about the dysfunctions. The content is approached from a leadership perspective but they provide some good examples.

Video 1 https://youtu.be/GCxct4CR-To (Links to an external site.)

Video 2 https://youtu.be/pOduzcTyi5o (Links to an external site.)

  • Evaluate the team you work with at your job using the team assessment worksheet on page 2 of the .pdf document. If you are not currently working, use a committee or group you work with on a regular basis.
  • Complete the survey yourselfand then collect two (2) additional surveys from collaborative peers on your team. Preferably not RNs. A total of three (3) surveys will be completed.
  • Score each survey. Then use the criteria below to evaluate your team.
    • A score of 8 or 9 is probable indication that this dysfunction is not a problem for your team
    • A score of 6 or 7 indicates the dysfunction could be a problem
    • A score of 3 to 5 is probably an indication that the dysfunction needs to be addressed.

Part 2:

Address the following information in a 3-4 page document that is double spaced and follows correct APA formatting. Information must be cited and referenced as appropriate.

  1. Introduce the topic of teamwork and collaboration.
  2. Briefly describe the team you surveyed. Include the roles of the individuals who completed the surveys.
  3. Based on the individual survey scores, list the average score for each dysfunction.
  4. Based on the scoring of the surveys, list and discuss two (2) team dysfunction categories needing improvement.
  5. Discuss how the chosen dysfunctions impact your unit’s:
  • culture and the ability to maintain a respectful workplace
  • team dynamics and collaboration
  1. Discuss strategies you would use to improve your team’s ability to function based on the chosen team dysfunction categories mentioned above.
  2. Reflect on your experiences as a team member within some area of healthcare either as a current RN or during your student nurse experiences. Based on what you have learned about communication, high functioning teams, and a culture of safety, provide examples of any efforts that you made or could have made that might have resulted in more positive outcomes? How can you be proactive with these contributions in future teamwork? What steps will you personally take to enhance collaboration?

 

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.

Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.

Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.

The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument. Strategies to Support High Level Communication & Collaboration

ADDITIONAL INSTRUCTIONS FOR THE CLASS

Discussion Questions (DQ)

Initial responses to the DQ should address all components of the questions asked, include a minimum of one scholarly source, and be at least 250 words.
Successful responses are substantive (i.e., add something new to the discussion, engage others in the discussion, well-developed idea) and include at least one scholarly source.
One or two sentence responses, simple statements of agreement or “good post,” and responses that are off-topic will not count as substantive. Substantive responses should be at least 150 words.
I encourage you to incorporate the readings from the week (as applicable) into your responses.

Weekly Participation

Your initial responses to the mandatory DQ do not count toward participation and are graded separately.
In addition to the DQ responses, you must post at least one reply to peers (or me) on three separate days, for a total of three replies.
Participation posts do not require a scholarly source/citation (unless you cite someone else’s work).
Part of your weekly participation includes viewing the weekly announcement and attesting to watching it in the comments. These announcements are made to ensure you understand everything that is due during the week. Strategies to Support High Level Communication & Collaboration

APA Format and Writing Quality

Familiarize yourself with APA format and practice using it correctly. It is used for most writing assignments for your degree. Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for APA paper templates, citation examples, tips, etc. Points will be deducted for poor use of APA format or absence of APA format (if required).
Cite all sources of information! When in doubt, cite the source. Paraphrasing also requires a citation.
I highly recommend using the APA Publication Manual, 6th edition.

Use of Direct Quotes

I discourage overutilization of direct quotes in DQs and assignments at the Masters’ level and deduct points accordingly.
As Masters’ level students, it is important that you be able to critically analyze and interpret information from journal articles and other resources. Simply restating someone else’s words does not demonstrate an understanding of the content or critical analysis of the content.
It is best to paraphrase content and cite your source.

LopesWrite Policy

For assignments that need to be submitted to LopesWrite, please be sure you have received your report and Similarity Index (SI) percentage BEFORE you do a “final submit” to me.
Once you have received your report, please review it. This report will show you grammatical, punctuation, and spelling errors that can easily be fixed. Take the extra few minutes to review instead of getting counted off for these mistakes.
Review your similarities. Did you forget to cite something? Did you not paraphrase well enough? Is your paper made up of someone else’s thoughts more than your own?
Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for tips on improving your paper and SI score.

Late Policy

The university’s policy on late assignments is 10% penalty PER DAY LATE. This also applies to late DQ replies.
Please communicate with me if you anticipate having to submit an assignment late. I am happy to be flexible, with advance notice. We may be able to work out an extension based on extenuating circumstances.
If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect.
I do not accept assignments that are two or more weeks late unless we have worked out an extension.
As per policy, no assignments are accepted after the last day of class. Any assignment submitted after midnight on the last day of class will not be accepted for grading.

Communication

Communication is so very important. There are multiple ways to communicate with me:
Questions to Instructor Forum: This is a great place to ask course content or assignment questions. If you have a question, there is a good chance one of your peers does as well. This is a public forum for the class.
Individual Forum: This is a private forum to ask me questions or send me messages. This will be checked at least once every 24 hours.

 

Strategies to Support High Level Communication & Collaboration