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Organizational Culture and Client Treatment Discussion

Organizational Culture and Client Treatment Discussion

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Discussion 1: Organizational Culture and Client Treatment

After reading the assigned resources about leadership types and skills, as well as information about attending to tasks and relationships, you may be starting to develop ideas about how an administrator’s leadership style and philosophy can either facilitate or limit social change efforts. The way in which social work administrators interact with diverse stakeholders such as clients, staff, board members, and community members, contributes to a model of service delivery that emphasizes quality and effectiveness.

  • Post how a social work administrator’s personal leadership philosophy and style may influence a human services organization’s culture.
  • Explain how the organization’s culture might influence a social work administrator’s personal leadership style.
  • Explain how interactions with stakeholders may ultimately impact the organization’s treatment of clients. Be sure to provide specific examples in your explanations.

References

Kayal, R. (Producer). (2010). Raymond Kayal, Ph.D. in management [Video file]. Retrieved from https://class.waldenu.edu

Northouse, P. G. (2018). Introduction to leadership: Concepts and practice (4th ed.). Washington, DC: Sage.

  • Chapter 3, “Engaging Strengths” (pp. 47-75)
  • Chapter 4, “Understanding Philosophy and Styles” (pp. 77-96)
  • Chapter 5, “Attending to Tasks and Relationships” (pp. 99-114)

 

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Walden Social Change: Raymond Kayal, PhD Walden Social Change: Raymond Kayal, PhD Program Transcript RAYMOND KAYAL SR: Amid a cloud of despair, the homeless population is on the rise. DR. PAUL AHR: We have consistently reminded our employees that this is not an agency. This is a ministry. RAYMOND KAYAL SR: Dr. Paul Ahr, president and chief executive officer of the Camillus House, a faith-based nonprofit organization that serves the homeless and poor. DR. PAUL AHR: That undeniable optimism that if we just do the right thing by people who have either wronged or been wronged, that we can turn that all around. RAYMOND KAYAL SR: As the homeless population continues to grow, scenes like this are becoming all too familiar, and the call for change is getting louder. Organizational Culture and Client Treatment Discussion
DEIRISH MOSS: I think every community is judged by not just the towering skyscrapers and the beauty of the city, but it’s also judged by how that particular city treats the least of its people. RAYMOND KAYAL SR: Thanks to Walden University, the vision for change among the most challenging circumstances is stronger than ever, and dignity and respect are given to those who might not otherwise have a second chance. FEMALE SPEAKER: If it wasn’t for them, I don’t think I would be here. RAYMOND KAYAL SR: As a board member of a nonprofit organization that serves the homeless, I am now able to promote Walden’s belief that every individual has the capacity to make a difference in someone else’s life, even those never imagined. Just ask Mark, who was once homeless and destitute himself. MARK: When you fall asleep out in the street, you never know what’s surrounding you. If you’re by yourself, anybody could come up to you and do anything they want to you. Organizational Culture and Client Treatment Discussion
So you just have to pray, and hopefully you wake up the next morning. RAYMOND KAYAL SR: As I near the final step in my doctoral program, the tools I’ve learned at Walden University are immeasurable. Through the rigors of research and in the many writing requirements, I am now able to apply added value to social service. Walden Social Change, http://www.waldenu.edu/scholarsvideos, Kayal, R. (Producer). (2010). Raymond Kayal, Ph.D. in management [Video file]. “Homeless in Miami” 1 Walden Social Change: Raymond Kayal, PhD DR. PAUL AHR: Basically, I can’t snow you. Because you’ve got that scientist’s mentality that’s kind of like, “show me the numbers,” but not the dollars and cents numbers. It’s “show me the results.” What is your benchmark? RAYMOND KAYAL SR: As a business executive, I’ve always believed in empowering employees. But it’s through Walden’s teachings that I understand better than ever transformation is possible, even probable. Illumination at any stage and at any age is achievable. Moreover, Walden has helped me understand how city streets paved in despair can become a pathway to hope. And for that, I am extremely grateful. Walden Social Change, http://www.waldenu.edu/scholarsvideos, Kayal, R. (Producer). (2010). Raymond Kayal, Ph.D. in management [Video file]. “Homeless in Miami” 2 …