Outcomes Measures Issues and Opportunities Paper.

Outcomes Measures Issues and Opportunities Paper.

Outcomes Measures Issues and Opportunities Paper.

 

Guiding Questions Outcome Measures, Issues, and Opportunities This document is designed to give you questions to consider and additional guidance to help you successfully complete the Outcome Measures, Issues, and Opportunities assessment.

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You may find it useful to use this document as a pre-writing exercise, an outlining tool, or as a final check to ensure that you have sufficiently addressed all the grading criteria for this assessment. This document is a resource to help you complete the assessment. Do not turn in this document as your assessment submission. Drafting the Report Analyze organizational functions, processes, and behaviors in high-performing health care organizations or practice settings. • For example, consider such functions, processes, and behaviors as leadership practices, communications, quality processes, financial management, safety and risk management, interprofessional collaboration, strategic planning, using the best available evidence, and questioning the status quo on all levels.

• What makes these organizations high performers? • What are these organizations doing that less successful organizations are not? • How does your organization or practice setting compare to these benchmarks of highperformance? Determine how organizational functions, processes, and behaviors affect outcome measures. • What is the extent of the positive and negative effects on the outcome measures? • What are the reasons for these effects? Identify the quality and safety outcomes and associated measures relevant to the performance gap you intend to close. • Create a spreadsheet showing the outcome measures. • Refer to the example outcome measures spreadsheet, linked in the resources, that shows medication reconciliation compliance rates. Identify performance issues or opportunities associated with particular organizational functions, processes, and behaviors and the quality and safety outcomes they affect. • What issues or opportunities are relevant to the systemic problem that you are addressing? • What factors give rise to these performance issues or opportunities? • What are their potential effects on outcomes? Outline a strategy for ensuring that all aspects of patient care are measured and that knowledge is shared with the staff. 1 Assessment 3 Guiding Questions • What are the key steps needed to implement your strategy? You are encouraged to use one of the change models included in the Mitchell (2013) article. • How will information, knowledge, and best practices be shared? Writing, Supporting Evidence, and APA Style As you begin composing your report, consider the purpose of the report, the appropriate tone and style, and the expectations of the executive leaders who will be reading it. Write coherently and with purpose, for a specific audience, using correct grammar and mechanics. • Express your main points, arguments, and conclusions clearly and concisely. • Proofread your writing to minimize errors that could distract readers and make it more difficult to focus on the substance of your report.

Integrate relevant and credible sources of evidence to support assertions, correctly formatting citations and references using APA style. • Integrate relevant evidence from at least 6 scholarly or professional sources. Submission Reminders • Has your analysis of organizational functions, processes, and behaviors shown what highperformance organizations are doing that less successful organizations are not? • Have you determined how and why organizational functions, processes, and behaviors affect outcome measures? • Have you completed your spreadsheet showing quality and safety outcomes and their associated measures? • Have you identified performance issues or opportunities arising from particular organizational functions, processes, and behaviors? • Have you outlined your strategy for outcomes measurement and knowledge sharing? • Are your claims and conclusions well supported by at least 6 sources of credible evidence?

• Is your analysis properly formatted and 6 pages in length, including the title page and reference page? • Did you add the outcome measures spreadsheet to your report as an addendum? • Have you proofread your writing to minimize errors that could distract the audience and make it more difficult to focus on the substance of your presentation? 2 Outcome Measures, Issues, and Opportunities Scoring Guide CRITERIA NONPERFORMANCE BASIC PROFICIENT DISTINGUISHED Analyze organizational functions, processes, and behaviors in highperforming organizations. Does not analyze organizational functions, processes, and behaviors in high-performing organizations. Lists organizational functions, processes, and behaviors in high-performing organizations, but does not analyze these practices or how they promote organizational success. Analyzes organizational functions, processes, and behaviors in high-performing organizations. Analyzes organizational functions, processes, and behaviors in highperforming organizations, and identifies knowledge gaps, unknowns, missing information, unanswered questions, or areas of uncertainty (where further information could improve the analysis).

Determine how organizational functions, processes, and behaviors support and affect outcome measures for an organization. Does not determine how organizational functions, processes, and behaviors support and affect outcome measures for an organization. Attempts to describe positive and negative effects of organizational practices on specific outcome measures, but fails to explain the reasons for these effects. Determines how organizational functions, processes, and behaviors support and affect outcome measures for an organization. Determines how organizational functions, processes, and behaviors support and affect outcome measures for an organization, and identifies assumptions and reasons on which determination is based. Identify typical quality and safety outcomes and their associated measures. Does not identify typical quality and safety outcomes and their associated measures. Mentions typical quality and safety outcomes and their associated measures, but does not show how they are measured in a spreadsheet. Identifies typical quality and safety outcomes and their associated measures. Identifies typical quality and safety outcomes and their associated measures, and evaluates the quality of the data. Identify performance issues or opportunities associated with particular organizational functions, processes, and behaviors and the quality and safety outcomes they affect. Does not identify performance issues or opportunities associated with particular organizational functions, processes, and behaviors and the quality and safety outcomes they affect. Describes specific issues or opportunities and their relationships to effects on associated outcomes, but does not explain why particular organizational functions, processes, and behaviors present these issues or opportunities. Identifies performance issues or opportunities associated with particular organizational functions, processes, and behaviors and the quality and safety outcomes they affect. Identifies performance issues or opportunities associated with particular organizational functions, processes, and behaviors and the quality and safety outcomes they affect, and identifies knowledge gaps, unknowns, missing information, unanswered questions, or areas of uncertainty.

Outline a strategy for ensuring that all aspects of patient care are measured and that knowledge is shared with the staff. Does not outline a strategy for ensuring that all aspects of patient care are measured and that knowledge is shared with the staff. Attempts to outline a strategy for ensuring that all aspects of patient care are measured and that knowledge is shared with the staff, but fails to list the key steps needed to implement the strategy; does not use a change model; or does not explain how information, knowledge, or Outlines a strategy, using a selected change model, for ensuring that all aspects of patient care are measured and that knowledge is shared with Outlines a strategy, using a selected change model, for ensuring that all aspects of patient care are measured and that knowledge is shared with the staff, highlighting opportunities for interprofessional collaboration. best practices will be shared. the staff. Write coherently and with purpose, for a specific audience, using correct grammar and mechanics.

Does not write coherently and with purpose, for a specific audience; does not use correct grammar and mechanics. Writing is generally coherent, but the tone or style is inappropriate or ineffective for the intended audience, or errors in grammar and mechanics inhibit effective communication. Writes coherently and with purpose, for a specific audience, using correct grammar and mechanics. Writes coherently and with purpose. Grammar and mechanics are error-free.

Integrate relevant and credible sources of evidence to support assertions, correctly formatting citations and references using APA style. Does not integrate relevant and credible sources of evidence to support assertions; does not correctly format citations and references using APA style. Sources lack relevance or credibility, are poorly integrated, or are incorrectly formatted. Integrates relevant and credible sources of evidence to support assertions, correctly formatting citations and references using APA style. Integrates relevant,

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.

Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.

Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.

The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.

ADDITIONAL INSTRUCTIONS FOR THE CLASS

Discussion Questions (DQ)

Initial responses to the DQ should address all components of the questions asked, include a minimum of one scholarly source, and be at least 250 words.
Successful responses are substantive (i.e., add something new to the discussion, engage others in the discussion, well-developed idea) and include at least one scholarly source.
One or two sentence responses, simple statements of agreement or “good post,” and responses that are off-topic will not count as substantive. Substantive responses should be at least 150 words.
I encourage you to incorporate the readings from the week (as applicable) into your responses.

Weekly Participation

Your initial responses to the mandatory DQ do not count toward participation and are graded separately.
In addition to the DQ responses, you must post at least one reply to peers (or me) on three separate days, for a total of three replies.
Participation posts do not require a scholarly source/citation (unless you cite someone else’s work).
Part of your weekly participation includes viewing the weekly announcement and attesting to watching it in the comments. These announcements are made to ensure you understand everything that is due during the week.

APA Format and Writing Quality

Familiarize yourself with APA format and practice using it correctly. It is used for most writing assignments for your degree. Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for APA paper templates, citation examples, tips, etc. Points will be deducted for poor use of APA format or absence of APA format (if required).
Cite all sources of information! When in doubt, cite the source. Paraphrasing also requires a citation.
I highly recommend using the APA Publication Manual, 6th edition.

Use of Direct Quotes

I discourage overutilization of direct quotes in DQs and assignments at the Masters’ level and deduct points accordingly.
As Masters’ level students, it is important that you be able to critically analyze and interpret information from journal articles and other resources. Simply restating someone else’s words does not demonstrate an understanding of the content or critical analysis of the content.
It is best to paraphrase content and cite your source.

LopesWrite Policy

For assignments that need to be submitted to LopesWrite, please be sure you have received your report and Similarity Index (SI) percentage BEFORE you do a “final submit” to me.
Once you have received your report, please review it. This report will show you grammatical, punctuation, and spelling errors that can easily be fixed. Take the extra few minutes to review instead of getting counted off for these mistakes.
Review your similarities. Did you forget to cite something? Did you not paraphrase well enough? Is your paper made up of someone else’s thoughts more than your own?
Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for tips on improving your paper and SI score.

Late Policy

The university’s policy on late assignments is 10% penalty PER DAY LATE. This also applies to late DQ replies.
Please communicate with me if you anticipate having to submit an assignment late. I am happy to be flexible, with advance notice. We may be able to work out an extension based on extenuating circumstances.
If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect.
I do not accept assignments that are two or more weeks late unless we have worked out an extension.
As per policy, no assignments are accepted after the last day of class. Any assignment submitted after midnight on the last day of class will not be accepted for grading.

Communication

Communication is so very important. There are multiple ways to communicate with me:
Questions to Instructor Forum: This is a great place to ask course content or assignment questions. If you have a question, there is a good chance one of your peers does as well. This is a public forum for the class.
Individual Forum: This is a private forum to ask me questions or send me messages. This will be checked at least once every 24 hours. Outcomes Measures Issues and Opportunities Paper.

Outcomes Measures Issues and Opportunities Paper.

Outcomes Measures Issues and Opportunities Paper.