MN 504: Evidence Based Nursing Conflict Management

PC-1.3: Apply conflict management skills to resolve issues and/or build team alliances.

Purpose:

Explore conflict management principles and professional integrity through a review of healthcare personnel conflict management review.

This conflict management assignment allows you to review common conflict scenarios in clinical practice and reflect on appropriate resolution strategies. This gives you a review of an evidence-based approach to training conflict management in healthcare settings.

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Critically access conflict management as it relates to team building in clinical practice.

Description:

You will reference the conflict case management study from the nursing literature. You will develop a summary and reflection consensus of strategies used to resolve the case review. Support your summary utilizing a minimum of three academically credible sources in addition to the source provided.

Please retrieve and read the following journal article from the Course Documents.

Sinskey, J. L., Chang, J. M., Shibata, G. S., Infosino, A. J., & Rouine-Rapp, K. (2019). Applying conflict management strategies to the pediatric operating room. Anesthesia & Analgesia, 129(4), 1109–1117. https://doi.org/10.1213/ANE.0000000000003991

MN504M4 Competency Assessment rubric If work submitted for this Competency Assessment does not meet the minimum submission requirements, it will be returned without being scored. CRITERIA Provides a concise overview of the case study, identifying specific conflict resolution strategies applicable to case study reviewed. [Explains in detail specific conflict resolution strategies applicable to case study reviewed] Highlights how conflict resolution strategies were applied. MET NOT MET [Highlights how conflict resolution strategies were applied and references other supporting evidence] Submitted a poster project in PowerPoint format (poster slide) [Executive Summary included with presentation] Overall # Bold Criteria Met/Not Met [Overall # Mastery Criteria Met/Not Met]

The criterion statements in bold are the minimum requirement to show competent performance on the course outcome; all bold criteria must be met to pass this Course Outcome. The criterion statements in [Brackets] represent mastery achievement. A predefined number of mastery criteria must be achieved to earn an A grade, indicating mastery of the Course Outcome. CLA and Grade Criteria Chart CRITERIA Meets all bold criteria and 50%-100% of mastery criteria Meets all bold criteria and 0%-49% of mastery criteria CLA Score Grade Points 5 A 1,000 4 B 850 Meets 75%-99% of bold criteria 3 Meets 50%-74% of bold criteria 2 Meets 1%-49% of bold criteria 1 Not yet competent (F at term end) Not yet competent (F at term end) Not yet competent (F at term end) 0 0 0 Meets no bold criteria 0 No submission NA Not yet competent (F at term end) Not yet competent (F at term end) 0 0 Course Syllabus MN504M4 Evaluating Level of Evidence in Existing Practice and Research COURSE INFORMATION Course Title: Evaluating Level of Evidence in Existing Practice and Research Credit Hours:

1 Prerequisites: None LEARNING OUTCOMES By the end of this course, you should be able to: MN504M4-4: Evaluate evidence based nursing findings from nursing research. PC-1.3: Apply conflict management skills to resolve issues and/or build team alliances. COURSE MATERIALS For courses with ebooks or digital books, go to the Table of Contents and click on the link titled Digital Book. If your course has a physical textbook that you have not received, please contact your Student Advisor if you have not done so previously. TEXTBOOK INFORMATION MediaType: Title: Edition: Author: Publisher: Book ISBN: Ebook ISBN: Physical Evidence-Based Practice in Nursing & Healthcare: A Guide to Best Practice 4th (2018) Fineout-Overholt, Melnyk Lippincott 978-1-4963-8453-9 SOFTWARE REQUIREMENTS The following software requirements are required in this course beyond the ones listed in the catalog: No additional technology requirements beyond those in the Purdue Global Catalog. GRADING CRITERIA/COURSE EVALUATION Component Type Total Points Writing Assignment 1000 Total 1000 PURDUE UNIVERSITY GLOBAL GRADING SCALE Grade Points Percent Grade Point A 1000 4.0 B 850 3.0 F 0 0.0 POLICIES Students who wish to review current policies (academic appeals, attendance, plagiarism, etc.) should refer to the current Purdue University Global Catalog. Extension Policy You are expected to submit the Competency Assessment by 11:59 p.m.ET on the Sunday of the final week of the course.

The competency assessment will not be accepted after Sunday of the final week of the term Page 2 without an extension request and approval. In order to request an extension, you must have attempted the competency assessment at least once beforehand. Your professor will determine whether an extension is appropriate. If your extension request is approved, the final deadline for the competency assessment is Thursday 11:59 p.m. ET, two days after the close of the course. Only one attempt may be made during the extension. Please note that extensions are possible in module courses but not Incompletes. ACADEMIC ACCOMMODATIONS – If there are any academic accommodations you feel would be helpful to you in your classes, please do not hesitate to reach out to Student Accessibility Services (SAS) for assistance. Tel: 317-208-1686 Email:sas@purdueglobal.edu Fax:866-422-4773 (Toll Free) TTY: TTY users may dial 711 from their TTY phone, at no charge, to be connected with a Telecommunications Relay Services (TRS) operator who will assist with the call. Accommodations cannot be granted retroactively and you are required to submit supporting documentation needed to process the request.

COURSE SPECIFIC POLICIES Students must take all modules of the master course outcome. All modules must be taken in sequential order. Students cannot test out of any part. Course Module Preview Every competency module provides a Course Module Preview document. This document includes the course outcomes, readings, and assignment information for all of this course’s modules. The intent is to allow you to work ahead until you receive access to the next module in the sequence. Page 3 Download the Course Module Preview COURSE ACTIVITIES This module course includes five sections: Getting Started, Learn, Connect, Practice, and Competency Assessment. You are not required to complete the sections in any particular order, but you must complete the readiness check in “Getting Started” first in order to access content in all of the other sections. The competency assessment is the only graded assignment in the module. Getting Started: This section introduces you to the learning outcome that is the focus for the module.

You must complete the readiness check in this section in order to access the other sections in the course. Readiness Check Each competency module begins with a readiness check. This is a multiple-choice assessment with feedback that gives you an opportunity to gauge your current knowledge of the content and decide what to study in order to cover gaps in your knowledge and be successful on the final competency assessment. The readiness check is not graded and does not affect your standing in the module. You must complete the readiness check to gain access to the other course content and the competency assessment. You are only provided one attempt on the readiness check. Learn: This section is designed to allow you to review and/or learn the content related to the learning outcome that will be assessed in the competency assessment. This section may include reading, research, recorded videos, and other informational resources to review concepts related to the learning outcome. Connect: This section offers further insight into the focus of this module by providing opportunities to interact with your instructor and classmates.

These interactions include live Faculty Connect opportunities and asynchronous discussion topics. Page 4 Faculty Connect opportunities are held weekly and focus on topics related to the course. The Faculty Connect opportunities will be structured to address your questions about specific competency modules and their competency assessments. Faculty Connect opportunities are optional, but you are strongly encouraged to attend. Your instructor will provide you additional information about the Faculty Connect opportunities. Practice: This section includes activities designed to help you practice the concepts you need to know to complete the competency assessment. These activities may be knowledge checks, quizzes, or labs. All practice activities include feedback. Competency Assessment: The competency assessment (CA) assesses your level of performance on the specific learning outcome that is the focus of the module.

CAs are performance-based assessments that require you to demonstrate your knowledge, understanding, and proficiency through the creation of a product, artifact, or exam. The other learning activities in the competency module are designed to help you achieve mastery on the CA. You must pass the CA to receive credit, and you can attempt the assessment an unlimited number of times within the six week term. However, the CA must be completed successfully by the end of the term to earn credit. A score of “A” or “B” is a passing grade for the module. You may not resubmit an assessment during this term if a minimum passing score of “B” has been earned. Your performance on the CA is assessed with a Competency Assessment Checklist Rubric. Be sure to review any minimum submission requirements provided in the competency assessment directions. If the work submitted for this competency assessment does not meet the minimum submission requirements, it will be returned for revision. If the work submitted does not meet the minimum submission requirements by the end of the term, you will receive a failing score. End-of-Term Submission Requirements: The deadline to submit competency assessments is Sunday, 11:59 p.m. ET of the final week of the term. If you expect to receive feedback, revise, and resubmit a CA near the end of the term, you are encouraged to make your submission no later than 6 days (Thursday, 11:59 p.. ET) before the end of the final week of the term. Submissions submitted on the Sunday of the final week will be graded before final grades are due rather than in the timeframe instructors use during the term. DISCUSSION BOARDS Page 5 The Discussion Board is where you post your responses to discussion topics and share your experiences in completing exercises and applying the content of the module. Discussion topics provide a forum for you to seek clarification and answer important questions about the course material. The discussion also allows you to receive feedback from the instructor and other students in the class.

INSTRUCTOR’S FEEDBACK Competency assessments submitted during the term will be graded within 24 hours. Assessments submitted on Friday will be graded within 72 hours and assessments submitted on Saturday will be graded within 48 hours, with the exception of assessments submitted on the Sunday of the final week of the term and holidays. Assessments submitted on the Sunday of the end of the term will be graded by the final grade deadline. If there is a holiday, assessments will be returned within 24 hours of the return from the holiday. Refer to the Gradebook and Dropbox within your course to review the feedback. If you do not earn a passing score on your attempt, you should use the feedback provided to help guide your next attempt. Assessments submitted on Sunday of the final week are final and cannot be revised. If you have any questions or concerns about your competency assessment score and/or the feedback you receive, be sure to contact your instructor for clarification. RUBRICS The Competency Assessment Checklist Rubric is provided in the Competency Assessment section of the course. The rubric is a tool your instructor uses to determine your performance on the Competency Assessment.MN 504: Evidence Based Nursing Conflict Management

The rubric consists of a list of criterion statements indicating the requirements to show competent performance on the learning outcome. Criterion are listed separately in order to indicate the items that are the minimum requirement to show competent performance, while other criteria represent mastery level achievement. All competency criterion statements must be met to pass the Competency Assessment. To receive an A, you must carefully review the rubric and complete the required number of mastery criteria. You should follow the rubric so you understand exactly what is expected of you and how you will be Page 6 evaluated in the Competency Assessment. Following the rubric will help make sure you demonstrate competence in all required aspects of the Competency Assessment. You are encouraged to read both the Competency Assessment directions and the checklist rubric when you first start the module. Talk to your professor right away if you have any questions about them.

TUTORING Tutoring and many other resources are available in the Academic Success Center section of the My Studies tab on the Purdue Global Campus home page. NETIQUETTE Interactions in an online classroom can be in written form as well as in audio or video. Your comfort level with expressing ideas and feelings in writing will add to your success in an online course. The ability to write is necessary, but you also need to understand what is considered appropriate when communicating online. The word “netiquette” is short for “Internet etiquette.”

Rules of netiquette have grown organically with the growth of the Internet to help users act responsibly when they access or transmit information online. As a student, you should be aware of the common rules of netiquette for the web and employ a communication style that follows these guidelines. • • • • • Wait to respond to a message that upsets you and be careful of what you say and how you say it. Be considerate. Rude or threatening language, inflammatory assertions (often referred to as “flaming”), personal attacks, and other inappropriate communication will not be tolerated. Never post a message that is in all capital letters — it comes across to the reader as SHOUTING! Use boldface and italics sparingly, as they can denote sarcasm.

Keep messages short and to the point. Always practice good grammar, punctuation, and composition. This shows that you have taken the time to craft your response and that you respect your classmates’ work. Page 7 • • • Keep in mind that Discussion Boards are meant to be constructive exchanges, and it is important to respect those views that are different from yours. Be respectful and treat everyone as you would want to be treated yourself. Use spell check before sending a written message Using a webcam in an online meeting room requires thought and consideration for the netiquette environment. Keep your surroundings free of clutter and distraction. Do not allow others in your setting to enter the webcam view.

Be sure your attire and background are appropriate for a classroom setting. If in doubt, turn off your camera. When using a microphone be mindful of your mute button – stay on mute until it is an appropriate time to speak – then enable your mute button again when you have finished sharing. Also, be mindful of how you reply to differing opinions or course content that you may not agree with. Feel free to express your views and ask questions in a calm and respectful way. You should also review and refer to the section on Responsible Use of University Technology contained in the most recent Purdue Global Catalog. Note: This syllabus is subject to change during this term/session or in future terms/sessions. This syllabus was published for course content as of 2202C. (E-Track terms are 12 weeks in length and consist of two 6-week sessions) Page 8

MN 504: Evidence Based Nursing Conflict Management