NR 447 Week 3 Assignment Conflict Resolution Paper

Conflict Resolution Paper:
Guidelines
Purpos
The purpose of this Assignment is to learn how to identify and effectively manage conflicts that arise in care delivery settings resulting in better management of patient care, including appropriate delegation. You will gain insight into conflict management strategies and develop a plan to collaborate with a potential nurse leader about the conflict and its impact in a practice setting.
Course Outcomes
Copletion of this Assignment enables the student to meet the following course outcomes.
CO 1: Apply leadership concepts, skills, and decision making in the provision of high-quality nursing care, healthcare team management, and the oversight and accountability for care delivery in a variety of settings. (PO 2)
CO3: Participate in the development and implementation of imaginative and creative strategies to enablesystems to change. (PO 7)
CO 6: Develop a personal awareness of complex organizational systems, and integrate values and beliefs withorganizational mission. (PO 7)
CO 7: Apply leadership concepts in the development and initiation of effective plans for the microsystems and system-wide practice improvements that will improve the quality of healthcare delivery. (POs 2 and 3)
Due Dates
This Assignment is to be submitted to the Dropboxby Sunday, 11:59 p.m. MT, end of Week 3.
Points
This Assignment is worth 200 points. Directions 1. Read Finkelman (2012), pp. 361–376. 2. Observe nurses in a care delivery setting. Identify a recurring conflict with the potential to negatively impact patient care.
Decide if delegation was an issue in the conflict. This should be from your practice setting or prelicensure experiences.
Provide details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved.
Identify the type of conflict. Explain your rationale for selecting this type.
Outline the four stages of conflict, as described in our text, and how they relate to your example.
Propose strategies to resolve the conflict. Search scholarly sources in the library and the Internet for evidence on what may be effective.
Discuss if delegation was an issue in the conflict. Be specific.
Describe how you would collaborate with a nurse leader to reach consensus on the best strategy to employ to deal with the conflict.
Describe the rationale for selecting the best strategy.
Provide a summary or conclusion about this experience or Assignment and how you may deal with conflict more effectively in the future.
Write a 5–7 page paper (not including the title or References pages) using APA format that includes the following.
Describe an unresolved (recurring) conflict that you experienced or observed. Identify the type of conflict.
Provide details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved.
Outline the four stages of conflict, as described in Finkelman, and how the stages relate to your example. Decide if delegation was an issue in the conflict. Be specific.
Describe the strategies for conflict resolution and how you would collaborate with a nurse leader to resolve the conflict. Cites resources.
Provide a conclusion or summary about this experience and how you may deal with conflict more effectively in the future.
Submit to the Dropbox by the end of Week 3.

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ADDITIONAL INSTRUCTIONS FOR THE CLASS

Discussion Questions (DQ)

Initial responses to the DQ should address all components of the questions asked, include a minimum of one scholarly source, and be at least 250 words.
Successful responses are substantive (i.e., add something new to the discussion, engage others in the discussion, well-developed idea) and include at least one scholarly source.
One or two sentence responses, simple statements of agreement or “good post,” and responses that are off-topic will not count as substantive. Substantive responses should be at least 150 words.
I encourage you to incorporate the readings from the week (as applicable) into your responses.

Weekly Participation

Your initial responses to the mandatory DQ do not count toward participation and are graded separately.
In addition to the DQ responses, you must post at least one reply to peers (or me) on three separate days, for a total of three replies.
Participation posts do not require a scholarly source/citation (unless you cite someone else’s work).
Part of your weekly participation includes viewing the weekly announcement and attesting to watching it in the comments. These announcements are made to ensure you understand everything that is due during the week.

APA Format and Writing Quality

Familiarize yourself with APA format and practice using it correctly. It is used for most writing assignments for your degree. Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for APA paper templates, citation examples, tips, etc. Points will be deducted for poor use of APA format or absence of APA format (if required).
Cite all sources of information! When in doubt, cite the source. Paraphrasing also requires a citation.
I highly recommend using the APA Publication Manual, 6th edition.