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Running head: ABBREVIATED TITLE OF YOUR PAPER Your Full Title of Your Paper Learner’s Full Name Capella University Course Title Assignment Title Month, Year 1 ABBREVIATED TITLE OF YOUR PAPER 2 Summary This section should include information for those readers who will not read the entire document but who will need a summary of the proposal. Although this section appears first in the document, it is usually written last. The summary should remain on a separate page and not exceed one page. The summary should contain the following elements: • Brief identification and purpose of your project. • The purpose and anticipated end result of this proposal. • Other information you deem pertinent. SG Criterion 1: Analyze the factors contributing to a problematic health care issue. I. Introduction Introduce your project here. Provide some brief background information on the nature of the problem that needs to be resolved as well as information on the factors that have caused the problem. SG Criterion 1: Analyze the factors contributing to a problematic health care issue. II. Needs/Problems Identify the needs or problems to be addressed. Ideas for information to include here are: • Length of time needs/problems have existed ABBREVIATED TITLE OF YOUR PAPER 3 • Whether problem has ever been addressed before, and what the outcome was • Impact of problem to the organization • Impact of problem to staff and patients/clients SG Criterion 1: Analyze the factors contributing to a problematic health care issue. SG Criterion 2: Explain the need for interprofessional collaboration to improve the quality and safety of health care in specific instances. III. Proposed Solution State your solution to address the needs/problems stated above. You can also explain the benefits of your solution.\ SG Criterion 3: Assess the effectiveness of a particular leadership approach in building and maintaining interprofessional collaborative relationships. SG Criterion 4: Develop a strategy for communicating the progress of interprofessional teams to organizational leaders. SG Criteria 5: Develop a collaborative plan for improving the quality and safety of health care in specific instances. IV. Details Provide detailed information about your proposed solution. What must be done to implement your solution? ABBREVIATED TITLE OF YOUR PAPER 4 SG Criterion 6: Determine the leader’s role in implementing collaborative health care improvement projects. SG Criterion 7: Determine how the scholar-practitioner model might be applied in resolving a particular health care issue. V. Implementation and Evaluation Explain your role in implementing the solution and how success will be evaluated. SG Criteria 5: Develop a collaborative plan for improving the quality and safety of health care in specific instances. Conclusion Restate the problem and the solution in terms that will obtain executive buy-in. SG Criterion 1: Analyze the factors contributing to a problematic health care issue. ABBREVIATED TITLE OF YOUR PAPER References Provide your supporting references using APA citation style. American Psychological Association. (2010a). Interprofessional Collaboration in Healthcare
Interprofessional Collaboration in Healthcare
Publication manual of the American Psychological Association (6th ed.). Washington, DC: Author. 5 Running head: PROFESSIONAL LEADERSHIP Proposal for Developing an Interprofessional Team in Alistair Health Services Sitara Monnappa Capella University Collaboration, Communication, & Case Analysis for Health Care Master’s Learners October, 2018 Copyright © 2018 Capella University. Copy and distribution of this document is prohibited. 1 PROFESSIONAL LEADERSHIP 2 Summary The purpose of this proposal is to develop an interprofessional team for the health care professionals of Alistair Health Services (AHS) to reduce medical errors, delayed diagnosis, or wrongful drug administration. This proposal will identify strategies to improve communication and collaboration to better manage patient welfare through the efforts of an interprofessional team. The lack of communication among health care professionals in the organization, along with financial challenges, staffing patterns, and shortage of health care professionals, have increased medical errors. To improve this, an interprofessional team that consists of team members from different disciplines in the organization will be formed. Interprofessional Collaboration in Healthcare
The selected leader of the Commented [A1]: Good identification of these potential contributing factors as part of the summary team will develop a communication plan for doctors, nurses, and other health care staff to improve collaborative communication. This will encourage the sharing of important information about patients and allow staff to address and resolve problems more efficiently. The chances of AHS facing such complex issues would be minimized in an alternative scenario where there are adequate funds to employ more staff, sufficient primary care physicians and health care personnel, and a cohesive interprofessional team. Copyright ©2018 Capella University. Copy and distribution of this document is prohibited. Commented [A2]: A good start. The summary should present the main points of the proposal and provide the reader with a concise summary. PROFESSIONAL LEADERSHIP I. 3 Introduction Like other healthcare organizations, AHS is facing problems because of the changing nature of the industry, including increased use of technology, accountability, and cost effectiveness in providing optimal care to patients. Medical errors may be systematic as well as personnel related, indicating the necessity of effective interdisciplinary communication as an Commented [A3]:
This is an important observation in understanding the drivers of the identified issue. access point for intervention, change, and education (Wang, Jin, Feng, Huang, Zhu, Zhaou, & Zhou, 2015). II. Problems that have Affected Alistair Health Services Some of the factors that have contributed to a recent rise in medical errors are as follows: a. Lack of communication: Poor communication in AHS has deterred collaboration and delayed treatment. Doctors, nurses, health care administrators, and staff may lack awareness of hospital policies and procedures. Communication failures in the organizational hierarchy of AHS have arisen because of the fear of questioning or challenging the authority of a person or group that is higher up in the hierarchy. This leads to many information gaps in patient care and processes and miscommunication across disciplines. b. Financial challenges: AHS is pressured to satisfy patient needs at minimal costs without compromising the quality of care. The organization is limited in its ability to maintain adequate staffing patterns, purchase new equipment and offer competitive compensation to potential health care professionals as well as existing staff (Drennan, Halther, Gale, & Harris, 2016). Copyright ©2018 Capella University. Copy and distribution of this document is prohibited. Commented [A4]: A good introduction to the proposal, e.g., identification of the problem, pertinent drivers, and the anticipated strategy for resolution. PROFESSIONAL LEADERSHIP 4 c. Physician and nurse shortages: AHS has few primary care physicians on staff and is experiencing a nursing shortage. The overload of responsibilities on the physicians, nurses, and other health care staff leaves little time to communicate important patient-related and system information. Nursing shortages have been attributed to high turnover, inequitable distribution of the workforce, burnout, remuneration, career development, and an aging workforce (Drennan, Halther, Gale, & Harris, 2016). Interprofessional Collaboration in Healthcare
III. The Need for Interdisciplinary Collaboration in AHS Commented [A5]: Good work in this section. You have delineated each area of concern related to this issue, using the relevant literature and research for support. Communication difficulties can occur when multiple disciplines of AHS are responsible for the same patient. Miscommunication among doctors, nurses, and other health care professionals due to lack of proficiency with electronic medical records, processes for medication delivery, staffing patterns, and ineffective communication have been observed. An interdisciplinary team would be ideal to effectively provide quality care at AHS. Interdisciplinary collaboration will improve aspects of care such as transfer of knowledge, Commented [A6]: Who would be a part of this team? Can you be more specific in terms of discipline or professional roles? sharing of information, and enhanced decision-making (Morely & Cashell, 2017). Physicians and nurses must constantly communicate with the administrative and support staff so that appointments are not postponed and patients do not have to face delays in treatment. If all team members coordinate their efforts and communicate effectively, they can be up-to-date about patients’ illnesses and diseases and possibly prevent medical errors. IV. Proposed Solution Interprofessional teams require an effective leader that prevents employees from feeling uncomfortable with change. Leaders must develop emotional intelligence, which is the Copyright ©2018 Capella University. Copy and distribution of this document is prohibited. Commented [A7]:
Effective communication and collaboration are essential components here for effective and quality service delivery. Good work. PROFESSIONAL LEADERSHIP 5 awareness of one’s own emotions as well as those of others. Leaders must also allow the employees working at the frontline to make decisions and have input into policies. Autonomy and positive relationships with team members have led to the improvement of patient care and outcomes (Poghosyan & Liu, 2016). Interprofessional Collaboration in Healthcare
To improve communication among the health care staff members of AHS, leaders can Commented [A8]: Good work. Shared decision making with employees who are actually on the front lines is a great strategy for success in this scenario. Commented [A9]: What leadership style is consistent with the actions and behaviors you describe in this section? What type of leadership might be of benefit to address the identified problem(s)? apply the skills of a scholar-practitioner. Scholar-practitioners familiarize themselves with the current research about a topic, analyze information, and find information gaps and solutions to problems. Leaders at AHS can review and analyze the current status of knowledge about effective communication, identify information gaps or needs, and use an evidence-based approach to address challenges such as communication deficits and lack of interprofessional collaboration, thereby reducing medical errors. V. A Plan for Effective Communication in an Interprofessional Team Commented [A10]: Good point …Using the best evidence in the field in conjunction with professional knowledge and experience is reflective of the scholar practitioner model. What might be a specific example of how this model is utilized in practice for this specific scenario? a. The management of AHS should arrange regular team meetings to encourage problem-solving, collaboration, and decision-making in the organization. These meetings can also address the diversity of perspectives and differences among team members and make them more sensitive toward each other. This will also help health care personnel communicate clearly with a diverse set of patients; b. The management of AHS can ensure a common understanding of organizational challenges by collecting well-organized inventories of work-related problems from all team members to implement effective processes and solutions (Lyubovnikova, West, Dawson, & West, 2018).Interprofessional Collaboration in Healthcare
Copyright ©2018 Capella University. Copy and distribution of this document is prohibited. Commented [A11]: How might this be accomplished? Examples? PROFESSIONAL LEADERSHIP 6 c. Organizational policies may have to be modified to suit the dynamic environment of the hospital, including recruitment of qualified health care personnel and fiscal responsibilities. The AHS management should interact with the organization’s administration and ethics committee regularly to ensure that policies are consistent with the ethical principles, such as the principle of beneficence, the principle of nonmaleficence, and justice, which safeguards patients’ well-being; Commented [A12]: Good identification of these principles; these are critical points related to ethical practice and leadership. and d. The improvement in medical errors can be assessed through peer review and the collection of data and identification of points of intervention. The results will be shared as reports with the interdisciplinary teams and key stakeholders. The team can convene regularly to evaluate the results of the data and reprioritize goals. By following these strategies, the interprofessional team can reduce the number of Commented [A13]: Good work to establish a mechanism for the feedback. Interprofessional Collaboration in Healthcare
Who will be the responsible person to ensure this occurs? Is it helpful to set time parameters to ensure evaluation and review? medical errors at AHS. However, the progress of the team will have to be monitored to ensure that the confidence of the stakeholders toward the organization is intact. Conclusion Commented [A14]: Good, evaluation is a critical component of this process…a circular event where evaluation leads to new strategies and implementation. The ultimate goal of AHS is to ensure patient safety and optimize the quality of care. Considering that most of the medical errors in the past have been due to a lack of communication among health care providers from different disciplines, the best way to prevent such incidents in the future would be to encourage effective communication and to improve collaboration among doctors, nurses, and other health care staff working in AHS. This will ensure that the medical errors in the organization are reduced and the health outcomes of patients improve. Interprofessional Collaboration in Healthcare
Copyright ©2018 Capella University. Copy and distribution of this document is prohibited. Commented [A15]: A fine proposal to address this issue with an interprofessional team. PROFESSIONAL LEADERSHIP 7 References Drennan, V., Halter, M., Gale, J., Harris, R. (2016). Retaining nurses in metropolitan areas: Insights from senior nurse and human resource. Journal of Nursing Management, 24(8), 1041-1048. doi: 10.1111/jonm.12402 Lyubovnikova, J., West, T. H. R., Dawson, J. F., & West, M. A. (2018). Examining the indirect effects of perceived organizational support for teamwork training on acute health care team productivity and innovation: The role of shared objectives. Group & Organization Management, 43(3), 382-413. doi: 10.1177/1059601118769742 Morely, L., & Cashell, A. (2017). Collaboration in health care. Journal of Medical Imaging and Radiation Sciences, 48(2), 207-216. https://doi.org/10.1016/j.jmir.2017.02.071 Poghosyan, L., & Liu, J. (2016). Interprofessional Collaboration in Healthcare
Nurse practitioner autonomy and relationships with leadership affect teamwork in primary care practices: A cross-sectional survey. Journal of General Internal Medicine, 31(7), 771-777. doi: 10.1007/s11606-016-3652-z Wang, H., Jin, J., Feng, X., Huang, X., Zhu, L., Zhao, X., Zhou, Q. (2015). Quality improvements in decreasing medication administration errors made by nursing staff in an academic medical center hospital: A trend analysis during the journey to Joint Commission International accreditation and in the post-accreditation era. Therapeutics and Clinical Risk Management, 2015(11), 393-406. https://doi.org/10.2147/TCRM.S79238 Copyright ©2018 Capella University. Copy and distribution of this document is prohibited. …Interprofessional Collaboration in Healthcare