Nursing Leadership and Management

Nursing Leadership and Management

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Read Chapter 8 attached and write a 500 words essay answering the following questions. (please follow APA guidelines and include at least 2 referneces)

1. Describe a situation in which the nurse manager would use problem resolution in the workplace. Describe a situation in which the nurse manager would use negotiation to resolve a conflict (or potential conflict) in the workplace.

2. Compare and contrast strategies for resolving a conflict, using first the informal negotiation method and then the formal negotiation method.

3. Explore the American Nurses Association website for information on collective bargaining for nurses. Which states have nursing unions? Debate the issue of joining a union with another group of students. Nursing Leadership and Management

4. PART 1: Log onto the website of your state nurses association and search for information on collective bargaining. Search for news articles, union websites, and other recent information on collective bargaining for nurses in your state. Is there a great deal of collective bargaining activity in your state? If not, why? If yes, what are the primary issues under discussion?

PART 2: Review the pros and cons of becoming part of a collective bargaining unit. If you were a full-time staff nurse, would you want to join a union? Why or why not?


Nursing Leadership and Management

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Chapter 8 Dealing With Problems and Conflicts Copyright © 2015. F.A. Davis Company Potential Conflict Generators • Competition between groups • Increased workload • Multiple role demands Copyright © 2015. F.A. Davis Company Potential Conflict Generators (cont’d) • • • • • Threats to safety and security Scarce resources Cultural differences Ethical conflicts Invasion of personal space Copyright © 2015. F.A. Davis Company Bullying • Often targets one individual • Is an attempt to exert power over another person • May have devastating effects on the individual and the team Copyright © 2015. F.A. Davis Company Workplace Incivility • Displays of disrespect among staff and providers • Coworkers are the most common source Copyright © 2015. F.A. Davis Company Moral Distress • Occurs when personal and professional ethics are violated Copyright © 2015. F.A. Davis Company Conflict Resolution Myths • Win-lose-draw • Fixed pie myth • Devaluation reaction Copyright © 2015. F.A. Davis Company Conflict Resolution • Problem resolution • Negotiating informally • Formal negotiation Copyright © 2015. F.A. Davis Company Problem Resolution • Identify the problem or issue. • Generate possible solutions. Nursing Leadership and Management
• Evaluate suggested solutions. Copyright © 2015. F.A. Davis Company Problem Resolution (cont’d) • • • • Choose the best solution. Implement the solution chosen. Is the problem resolved? If yes, end process; if not, repeat. Copyright © 2015. F.A. Davis Company Negotiating an Agreement Informally • • • • Scope the situation. Set the stage. Conduct the negotiation. Agree on a resolution. Copyright © 2015. F.A. Davis Company Conducting a Negotiation • • • • • • Manage emotions. Set ground rules. Clarify the problem. Make an opening move. Continue the negotiations. Agree on a resolution. Copyright © 2015. F.A. Davis Company Collective Bargaining • Economic issues • Management issues • Practice issues Copyright © 2015. F.A. Davis Company Pro: Collective Bargaining • • • • Protects workers’ rights Grievance procedures available Higher pay Empowering Copyright © 2015. F.A. Davis Company Con: Collective Bargaining • Creates management-staff barrier • Adds rules and regulations • Drains manager’s time Copyright © 2015. F.A. Davis Company Conclusion • Conflict is inevitable within large groups. • It is not necessarily a negative experience. • Growth may emerge from positive conflict management. Copyright © 2015. F.A. Davis Company …

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.

Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.

Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.

The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.


Discussion Questions (DQ)

Initial responses to the DQ should address all components of the questions asked, include a minimum of one scholarly source, and be at least 250 words.
Successful responses are substantive (i.e., add something new to the discussion, engage others in the discussion, well-developed idea) and include at least one scholarly source.
One or two sentence responses, simple statements of agreement or “good post,” and responses that are off-topic will not count as substantive. Substantive responses should be at least 150 words.
I encourage you to incorporate the readings from the week (as applicable) into your responses.

Weekly Participation

Your initial responses to the mandatory DQ do not count toward participation and are graded separately.
In addition to the DQ responses, you must post at least one reply to peers (or me) on three separate days, for a total of three replies.
Participation posts do not require a scholarly source/citation (unless you cite someone else’s work).
Part of your weekly participation includes viewing the weekly announcement and attesting to watching it in the comments. These announcements are made to ensure you understand everything that is due during the week.

APA Format and Writing Quality

Familiarize yourself with APA format and practice using it correctly. It is used for most writing assignments for your degree. Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for APA paper templates, citation examples, tips, etc. Points will be deducted for poor use of APA format or absence of APA format (if required).
Cite all sources of information! When in doubt, cite the source. Paraphrasing also requires a citation.
I highly recommend using the APA Publication Manual, 6th edition.

Use of Direct Quotes

I discourage overutilization of direct quotes in DQs and assignments at the Masters’ level and deduct points accordingly.
As Masters’ level students, it is important that you be able to critically analyze and interpret information from journal articles and other resources. Simply restating someone else’s words does not demonstrate an understanding of the content or critical analysis of the content.
It is best to paraphrase content and cite your source.

LopesWrite Policy

For assignments that need to be submitted to LopesWrite, please be sure you have received your report and Similarity Index (SI) percentage BEFORE you do a “final submit” to me.
Once you have received your report, please review it. This report will show you grammatical, punctuation, and spelling errors that can easily be fixed. Take the extra few minutes to review instead of getting counted off for these mistakes.
Review your similarities. Did you forget to cite something? Did you not paraphrase well enough? Is your paper made up of someone else’s thoughts more than your own?
Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for tips on improving your paper and SI score. Nursing Leadership and Management

Late Policy

The university’s policy on late assignments is 10% penalty PER DAY LATE. This also applies to late DQ replies.
Please communicate with me if you anticipate having to submit an assignment late. I am happy to be flexible, with advance notice. We may be able to work out an extension based on extenuating circumstances.
If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect.
I do not accept assignments that are two or more weeks late unless we have worked out an extension.
As per policy, no assignments are accepted after the last day of class. Any assignment submitted after midnight on the last day of class will not be accepted for grading.


Communication is so very important. There are multiple ways to communicate with me:
Questions to Instructor Forum: This is a great place to ask course content or assignment questions. If you have a question, there is a good chance one of your peers does as well. This is a public forum for the class.
Individual Forum: This is a private forum to ask me questions or send me messages. This will be checked at least once every 24 hours.