Nursing Sensitive Quality Indicators Audio Training Tutorial

Assessment 4 Instructions: Informatics and Nursing Sensitive Quality Indicators • Prepare an 8-10 minute audio training tutorial (video is optional) for new nurses on the importance of nursing-sensitive quality indicators. As you begin to prepare this assessment you are encouraged to complete the Conabedian Quality Assessment Framework activity. Quality healthcare delivery requires systematic action. Completion of this will help you succeed with the assessment as you consider how the triad of structure (such as the hospital, clinic, provider qualifications/organizational characteristics) and process (such as the delivery/coordination/education/protocols/practice style or standard of care) may be modified to achieve quality outcomes. The American Nursing Association (ANA) established the National Database of Nursing Quality Indicators (NDNQI®) in 1998 to track and report on quality indicators heavily influenced by nursing action. NDNQI® was established as a standardized approach to evaluating nursing performance in relation to patient outcomes. It provides a database and quality measurement program to track clinical performance and to compare nursing quality measures against other hospital data at the national, regional, and state levels. Nursing-sensitive quality indicators help establish evidence-based practice guidelines in the inpatient and outpatient settings to enhance quality care outcomes and initiate quality improvement educational programs, outreach, and protocol development. The quality indicators the NDNQI® monitors are organized into three categories: structure, process, and outcome. Theorist Avedis Donabedian first identified these categories. Donabedian’s theory of quality health care focused on the links between quality outcomes and the structures and processes of care (Grove, Gray, Jay, Jay, & Burns, 2015).Nursing Sensitive Quality Indicators Audio Training Tutorial

Nurses must be knowledgeable about the indicators their workplaces monitor. Some nurses deliver direct patient care that leads to a monitored outcome. Other nurses may be involved in data collection and analysis. In addition, monitoring organizations, including managed care entities, exist to gather data from individual organizations to analyze overall industry quality. All of these roles are important to advance quality and safety outcomes. The focus of Assessment 4 is on how informatics support monitoring of nursing-sensitive quality indicator data. You will develop an 8–10 minute audio (or video) training module to orient new nurses in a workplace to a single nursing-sensitive quality indicator critical to the organization. Your recording will address how data are collected and disseminated across the organization along with the nurses’ role in supporting accurate reporting and high quality results. Reference Grove, S. K., Gray, J. R., Jay, G.W., Jay, H. M., & Burns, N. (2015).Nursing Sensitive Quality Indicators Audio Training Tutorial

Understanding nursing research: Building an evidence-based practice (6th ed.). St. Louis, MO: Elsevier. Demonstration of Proficiency By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria: • Competency 1: Describe nurses’ and the interdisciplinary team’s role in informatics with a focus on electronic health information and patient care technology to support decision making. • • Competency 3: Evaluate the impact of patient care technologies on desired outcomes. • • Explain how a health care organization uses nursing-sensitive quality indicators to enhance patient safety, patient care outcomes, and organizational performance reports. Competency 4: Recommend the use of a technology to enhance quality and safety standards for patients. • • Describe the interdisciplinary team’s role in collecting and reporting quality indicator data to enhance patient safety, patient care outcomes, and organizational performance reports. Justify how a nursing-sensitive quality indicator establishes evidence-based practice guidelines for nurses to follow when using patient care technologies to enhance patient safety, satisfaction, and outcomes. Competency 5: Apply professional, scholarly communication to facilitate use of health information and patient care technologies. • Deliver a professional and effective audio tutorial on a selected quality indicator that engages new nurses and motivates them to accurately report quality data in a timely fashion. • Follow APA style and formatting guidelines for citations and references. Preparation This assessment requires you to prepare an 8–10 minute audio training tutorial (with optional video) for new nurses on the importance of nursing-sensitive quality indicators. To successfully prepare for your assessment, you will need to complete the following preparatory activities: • Select a single nursing-sensitive quality indicator that you see as important to a selected type of health care system. • Conduct independent research on the most current information about the selected nursing-sensitive quality indicator. • Interview a professional colleague or contact who is familiar with quality monitoring and how technology can help to collect and report quality indicator data. You do not need to submit the transcript of your conversation, but do integrate what you learned from the interview into the audio tutorial. Consider these questions for your interview: • What is your experience with collecting data and entering it into a database? • What challenges have you experienced? • •Nursing Sensitive Quality Indicators Audio Training Tutorial

How does your organization share with the nursing staff and other members of the health care system the quality improvement monitoring results? • What role do bedside nurses and other frontline staff have in entering the data? For example, do staff members enter the information into an electronic medical record for extraction? Or do they enter it into another system? How effective is this process? Watch the Informatics and Nursing-Sensitive Quality Indicators Video Examplar. Recording Your Presentation To prepare to record the audio for your presentation, complete the following: • Set up and test your microphone or headset using the installation instructions provided by the manufacturer. You only need to use the headset if your audio is not clear and high quality when captured by the microphone. • Practice using the equipment to ensure the audio quality is sufficient. • Review the for Kaltura to record your presentation. • View Creating a Presentation: A Guide to Writing and Speaking. This video addresses the primary areas involved in creating effective audiovisual presentations. You can return to this resource throughout the process of creating your presentation to view the tutorial appropriate for you at each stage. • You may use other tools to record your tutorial. You will, however, need to consult Using Kaltura for instructions on how to upload your audio-recorded tutorial into the courseroom, or you must provide a working link your instructor can easily access. • You may also choose to create a video of your tutorial, but this is not required. • If you require the use of assistive technology or alternative communication methods to participate in this activity, please contact DisabilityServices@Capella.edu to request accommodations. Notes: Instructions For this assessment, imagine you are a member of a Quality Improvement Council at any type of health care system, whether acute, ambulatory, home health, managed care, et cetera. Your Council has identified that newly hired nurses would benefit from comprehensive training on the importance of nursing-sensitive quality indicators. The Council would like the training to address how this information is collected and disseminated across the organization. It would also like the training to describe the role nurses have in accurate reporting and high-quality results. The Council indicates a recording is preferable to a written fact sheet due to the popularity of audio blogs. In this way, new hires can listen to the tutorial on their own time using their phone or other device. As a result of this need, you offer to create an audio tutorial orienting new hires to these topics. You know that you will need a script to guide your audio recording. You also plan to incorporate into your script the insights you learned from conducting an interview with an authority on quality monitoring and the use of technology to collect and report quality indicator data. You determine that you will cover the following topics in your audio tutorial script: Introduction: Nursing-Sensitive Quality Indicator • What is the NDNQI®? • What are nursing-sensitive quality indicators? • Which particular quality indicator did you select to address in your tutorial? • Why is this quality indicator important to monitor? •Nursing Sensitive Quality Indicators Audio Training Tutorial

• Be sure to address the impact of this indicator on quality of care and patient safety. Why do new nurses need to be familiar with this particular quality indicator when providing patient care? Collection and Distribution of Quality Indicator Data • According to your interview and other resources, how does your organization collect data on this quality indicator? • How does the organization disseminate aggregate data? • What role do nurses play in supporting accurate reporting and high-quality results? • As an example, consider the importance of accurately entering data regarding nursing interventions. After completing your script, practice delivering your tutorial several times before recording it. Additional Requirements • Audio communication: Deliver a professional, effective audio tutorial on a selected quality indicator that engages new nurses and motivates them to accurately report quality data in a timely fashion. • Length: 8–10 minute audio recording. Use Kaltura to upload your recording to the courseroom, or provide a working link your instructor can access. • References: Cite a minimum of three scholarly and/or authoritative sources. • APA: Submit along with the recording a separate Reference page that follows APA style and formatting guidelines. For an APA refresher, consult the APA Style and Format page on Campus. Portfolio Prompt: Save your presentation to your ePortfolio. Submissions to the ePortfolio will be part of your final Capstone course. Note: Capella has updated our video recording and management software to a new version offered by Kaltura. As of Friday, May 31st your courseroom will be updated with the new version and features to improve your video creation and management experience.

These updates will include: • A new desktop recorder, Kaltura Capture (requires download), replaces CaptureSpace Lite • A new Webcam Recorder feature • A new My Media tab in your courseroom You must update to the new Kaltura Capture software to upload videos after May 31, 2019. We recommend that you uninstall CaptureSpace Lite once you have downloaded and installed the new Kaltura Capture version. Your Kaltura library will maintain previously created videos and any new videos created through the updated versions of Kaltura will added. Continue reading for details and instructions on how to install the new Kaltura Capture tool. Kaltura Basics Kaltura is a video creation and management platform that Capella offers to support video-based work and communications. Common recording examples include (but are not limited to): self-introductions, presentations, speeches, discussion responses, and face-to-face simulations. Kaltura is compatible with both Mac and Window computers. You can access Kaltura through your personal My Media tab located inside the Blackboard courseroom. Your My Media page allows you to manage your video repository: create new videos, edit, delete, search, and share your videos. You can easily embed your videos in the courseroom as a discussion, assignment, or assessment submission through the Mashups dropdown menu in courseroom text editor boxes. Check out this quick tutorial for submitting Kaltura Videos in the courseroom. Creating Kaltura Videos Kaltura offers two great ways to record videos: Kaltura Capture desktop application (requires download) or Webcam Recording. You can locate both options through the Add New drop down on your My Media page. Kaltura Capture is a desktop application that includes the option to record a screen capture, video, audio, or any combination of the three. The desktop application does require that you download to your local computer prior to your first use. Kaltura Capture is a great option when you are looking to record a screen capture of a presentation, tour of a web page, or other documents. Webcam Recording is an HTML-based webcam recorder that records video and audio only and does not require download. The Webcam Recording is a great option when you are looking to make a simple recording without capturing your screen. Here are a few tutorials to get started: • Getting Started with Kaltura Capture • Kaltura Capture Overview • Creating a video with Screen CaptureNursing Sensitive Quality Indicators Audio Training Tutorial

• Submitting a Kaltura video in the courseroom Kaltura Captioning In an effort to improve course content accessibility for all learners, captioning is now available on Kaltura recordings within 24 hours-even weekends!* The captioning process happens automatically once a recording is uploaded to the Kaltura library, and no special or extra steps are needed. Please refer to the “Using Kaltura” guide for more information. *24-hour turnaround applies to recordings that are 30 minutes or less (which accounts for most learner and faculty recordings). In special circumstances where recordings are over 30 minutes, captioning turnaround may be longer. Collaborative Recordings For collaborative recordings that include multiple people in multiple locations, Adobe Connect may be a more effective tool. Please refer to Using Adobe Connect to learn more. …