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Overview: Prepare a presentation of the policy proposal you developed in Assessment 2 for one of the stakeholder groups identified in your proposal. Inform the group about the future of organizational policy and practices, the current performance shortfalls, and the rationale for why the new policy and practices are needed. In addition, explain how the group will benefit from this change in order to obtain their buy in and support. Note: Each assessment in this course builds on the work you completed in the previous assessment. Therefore, you must complete the assessments in this course in the order in which they are presented. An important aspect of change leadership is the ability to address diverse groups of stakeholders and create buy in and support for your ideas and proposals for change. This assessment provides you with an opportunity to demonstrate and hone these skills. Policy Change in Health Care Proposal
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria: • • • • • Competency 1: Analyze the effects of health care policies, laws, and regulations on organizations, interprofessional teams, and personal practice. • Explain how a proposed change in institutional policy or practice guidelines related to an existing health care policy or law would affect a stakeholder group. Competency 3: Lead the development and implementation of ethical and culturally sensitive policies that improve health outcomes for individuals, organizations, and populations. • Propose an institutional policy or practice guidelines related to an existing local, state, or federal health care policy or law. • Explain how proposed change in policy or practice guidelines would improve the quality of work and outcomes for a particular stakeholder group. Competency 4: Evaluate relevant indicators of performance, such as benchmarks, research, and best practices, for health care policies and law for patients, organizations, and populations. • Interpret for stakeholders the relevant benchmark metrics that illustrate the need for a policy or practice guidelines. Competency 5: Develop strategies to work collaboratively with policy makers, stakeholders, and colleagues to address environmental (governmental and regulatory) forces. Policy Change in Health Care Proposal
• Propose strategies for collaborating with a stakeholder group to implement and apply proposed institutional policy or practice guidelines related to a local, state, or federal health care policy or law. Competency 6: Apply various methods of communicating with policy makers, stakeholders, colleagues, and patients to ensure that communication in a given situation is professional, clear, efficient, and effective. • Apply persuasive and effective communication strategies when presenting to a group of stakeholders. Questions to Consider As you prepare to complete this assessment, you may want to think about other related issues to deepen your understanding or broaden your viewpoint. You are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community. Note that these questions are for your own development and exploration and do not need to be completed or submitted as part of your assessment. • • How would you ensure that a policy proposal you are presenting to stakeholders is effective for obtaining their support? What strategic planning model would you adopt for setting compliance, quality improvement, and implementation goals for your proposed policy? 4/26/2019 Policy Proposal Presentation Scoring Guide Policy Proposal Presentation Scoring Guide CRITERIA NON-PERFORMANCE BASIC PROFICIENT DISTINGUISHED Interpret for stakeholders the relevant benchmark metrics that illustrate the need for a policy or practice guidelines. Does not interpret for stakeholders the relevant benchmark metrics that illustrate the need for a policy or practice guidelines. Interprets the relevant benchmark metrics for stakeholders, but lacks clarity, meaning, or some of the information needed to illustrate the need for a policy or practice guidelines. Interprets for stakeholders the relevant benchmark metrics that illustrate the need for a policy or practice guidelines. Interprets for stakeholders the relevant benchmark metrics that illustrate the need for a policy or practice guidelines, including details or perspectives that will be especially relevant for the specific stakeholder group. Propose an institutional policy or practice guidelines related to an existing local, state, or federal health care policy or law. Policy Change in Health Care Proposal
Does not propose an institutional policy or practice guidelines related to an existing local, state, or federal health care policy or law. Proposes an institutional policy or practice guidelines, but proposal lacks needed clarity about its scope or goals. Proposes an institutional policy or practice guidelines related to an existing local, state, or federal health care policy or law. Proposes an institutional policy or practice guidelines related to an existing local, state, or federal health care policy or law, and identifies assumptions on which the proposal is based. Explain how a proposed change in institutional policy or practice guidelines related to an existing health care policy or law would affect a stakeholder group. Does not explain how a proposed change in institutional policy or practice guidelines related to an existing health care policy or law would affect a stakeholder group. Provides an inaccurate or superficial explanation of how a proposed change in institutional policy or practice guidelines related to an existing health care policy or law would affect a stakeholder group. Explains how a proposed change in institutional policy or practice guidelines related to an existing health care policy or law would affect a stakeholder group. Explains how a proposed change in institutional policy or practice guidelines related to an existing health care policy or law would affect a stakeholder group, and identifies knowledge gaps, unknowns, missing information, unanswered questions, or areas of uncertainty (where further information could improve the analysis). Explain how a proposed change in policy or practice guidelines would improve the quality of work and outcomes for a particular stakeholder group. Does not explain how proposed changes in policy or practice guidelines would improve the quality of work and outcomes for a particular stakeholder group. Attempts to explain how proposed changes in policy or practice guidelines would improve the quality of work and outcomes for a particular stakeholder group, but the argument is weak or lacks relevance for the stakeholder group. Explains how a proposed change in policy or practice guidelines would improve the quality of work and outcomes for a particular stakeholder group. Explains how proposed changes in policy or practice guidelines would improve the quality of work and outcomes for a particular stakeholder group, and impartially considers and addresses conflicting data or perspectives. Policy Change in Health Care Proposal https://courserooma.capella.edu/bbcswebdav/institution/NHS-FP/NHS-FP6004/190100/Scoring_Guides/a03_scoring_guide.html 1/2 4/26/2019 Policy Proposal Presentation Scoring Guide CRITERIA NON-PERFORMANCE BASIC PROFICIENT DISTINGUISHED Propose strategies for collaborating with a stakeholder group to implement and apply proposed changes in institutional policy or practice guidelines related to a local, state, or federal health care policy or law. Does not propose strategies for collaborating with a stakeholder group to implement and apply proposed changes in institutional policy or practice related to a local, state, or federal health care policy or law. Proposes strategies to implement and apply proposed changes, but strategies are weak or lack insight into the position and perspectives of the stakeholder group. Proposes strategies for collaborating with a stakeholder group to implement and apply proposed changes in institutional policy or practice guidelines related to a local, state, or federal health care policy or law. Proposes strategies for collaborating with a stakeholder group to implement and apply proposed changes in institutional policy or practice related to a local, state, or federal health care policy or law. Shows insight to stakeholder perspectives by addressing possible objections. Apply persuasive and effective communication strategies when presenting to a group of stakeholders. Does not apply persuasive and effective communication strategies when presenting to a group of stakeholders. Includes some persuasive elements in presentation, but some elements of tone or style are inappropriate for the stakeholder group, or errors detract from the quality of the presentation. Applies persuasive and effective communication strategies when presenting to a group of stakeholders. Applies persuasive and effective communication strategies when presenting to a group of stakeholders, and includes details that demonstrate attention to the interests and concerns of the stakeholder audience. https://courserooma.capella.edu/bbcswebdav/institution/NHS-FP/NHS-FP6004/190100/Scoring_Guides/a03_scoring_guide.html 2/2 Running head: POLICY CHANGE IN HEALTH CARE Policy Change in Health Care Name Institution 1 POLICY CHANGE IN HEALTH CARE 2 Policy Change in Health Care Importance of Dashboards It’s always good for any health organization to conduct benchmarking. That will help the hospital to keep records of the organization. Hence that will improve the organization to provide better services to the patients and those who are in need. The importance of benchmarking is to help compare the performance of both the internal and external sectors. This will help to improve the facilitators to conduct improvement in their various places hence the members can work effectively and improve on places of work. In order to achieve standardized results, I did benchmark both internally and externally. Policy Change in Health Care Proposal
Therefore this will help to collect data so as to help in comparing with others. Benchmarking will help the organization to adopt new things other organizations are embracing. Therefore our organization through benchmarking will help to align our employees, resources and our internal systems so as to meet our main objectives. So by creating the dashboard one can track early problems so as to make adjustments any case of any problem. Through the formation of the performance dashboard, our organization will keep track of important matters that are affecting the company. This will able to provide with the most important issues of the organization. The dashboard will help the company to improve its service and compete with others internationally. Dashboards play significant roles in an organization such as it increases your awareness of the variables (Dowding, 2015). When variables are not set in the database you may lose track because of the number of patients that we serve. Another reason is that it will reduce variations in that, all patients in the facility are able to receive proper care and able to standardize all the values across the facility. Hence this will improve customer POLICY CHANGE IN HEALTH CARE 3 efficiency. Similarly, they will able to identify the trends and patterns in that when data is kept in a central place the organization can you can easily interconnect with other departments. Also, see the members who are working and those not so as to make effective changes in the company. Therefore by creating the dashboard system, we can easily get reliable data which help the managers to achieve their goals (Ghazisaeidi, 2015). The numeric score of performance that was good in the eagle creek hospital .this will greatly improve on the services and achieve its main goal. Changes have to be done in order to rectify the previous mistake that was done to ensure system delivery. Therefore better adjustments have to be done in the system so as to correct the mistakes. The numeric score of the underperformance of the hospital according to the benchmarking was 16 %. This was achieved through the information the patients concluded. Hence the company managers were top trying to make changes that happened previously and improve their services. Performance of the hospital was to be achieved through standardization and equality .therefore the patient care should be the same across the facility for all the patients to enjoy. Hence by not making any changes in the system is going to delay the system delivery of the hospital because they will not have patients to attend to. This paper is going to analyze benchmarking strategies and the importance of dashboards in hospital organizations. Also, it discusses the limitations and performance that has been happening there before. Ethical, Evidence-Based Strategies In order to improve the performance in a health organization, cultural diversity and age must improve. Hence cultural diversity happens to be the most crucial factor that has to be implemented in any organization. Therefore In order to improve the healthcare services of the POLICY CHANGE IN HEALTH CARE 4 facility, we must find amicable solutions to ethical values. Policy Change in Health Care Proposal
Like the facility should improve in supporting nurse ethics. This will help the nurses to follow the rules and regulations of the ANA code of ethics. Hospitals should incorporate behavior as the first thing before being employed. Similarly, a unit based on ethics to be included in that, nurses should at least learn the importance of being ethical. To achieve this, the hospital should employ mentors who could help in teaching their colleagues on the importance of ethics. Ethical strategies will help the health organization to find good solutions that will help the organization to grow. Hence the staffing that was to be employed must have good skills in handling patients (Jiménez-López, 2016).Therefore plan has to be set which will ensure the services have improved despite any cultural diversity. Equally, cultural competence has to be addressed so as to improve the ethical goals. Environmental Strategies to Improve Health Sector The facility should incorporate the environmental factors that will help the hospital to offer better services to the community. Eagle creek hospital main goal is to offer safety and quality to its patient’s .therefore the hospital should be built in an environment-friendly area. When a hospital is built in a good area the patients cannot contract extra diseases. Those environment factors include air pollution noise and many others. Hence when all those observations are made the hospital can achieve its goal. Equally, the safety of the patients should be the key thing one must get; a patient should always stay in a cool place to get peace of mind. Patients also should also get quality services failure to do that you could have failed the patients. Therefore the safety and quality are the main factors a hospital must have so as to ensure its goal achieved (Shamian, 2016). POLICY CHANGE IN HEALTH CARE 5 Also, the Eagle creek hospital has greatly incorporated with other local hospitals and local government so they have shared responsibility so as to achieve goals as far as health issues are concerned .the local governments are in charge of funding initiates that have been started by the hospital so as to help patients from the surrounding. The local government should aid and provide guild lines that will help patients to get better medical services. After all those bodies working together they can be able to achieve the objectives and goals concerning health. Also in order to achieve better goals, other bodies should be included during the benchmarking process .such bodies include staffing logistics and clinicians. In conclusion, benchmarking is a critical thing to conduct hence it needs a lot of attention and time .benchmarking will help the organization to learn from other facilities so as to incorporate new things in the system. Therefore by doing all that will ensure all services in Eagle creek hospital have greatly improved. Although the hospital has been performing well the changes must be done and incorporated according to the benchmarking done. So by eliminating the failures and errors, the facility can achieve its targeted goal and objectives. POLICY CHANGE IN HEALTH CARE 6 References Dowding, D., Randell, R., Gardner, P., Fitzpatrick, G., Dykes, P., Favela, J., … & Currie, L. (2015). Dashboards for improving patient care: a review of the literature. International journal of medical informatics, 84(2), 87-100. Ghazisaeidi, M., Safdari, R., Torabi, M., Mirzaee, M., Farzi, J., & Goodini, A. (2015). Policy Change in Health Care Proposal
Development of performance dashboards in athe healthcare sector: key practical issues. Acta Informatics Medica, 23(5), 317. Jiménez-López, F. R., Roales-Nieto, J. G., Seco, G. V., & Preciado, J. (2016). Values in nursing students and professionals: An exploratory comparative study. Nursing Ethics, 23(1), 7991. Shamian, J., Kerr, M. S., Laschinger, H. K. S., & Thomson, D. (2016). A hospital-level analysis of the work environment and workforce health indicators for registered nurses in Ontario’s acute-care hospitals. Canadian Journal of Nursing Research Archive, 33(4). POLICY CHANGE IN HEALTH CARE 7 … Policy Change in Health Care Proposal