PSC 495 Problem Solutions Matrix
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Details:
The purpose of this assignment is to review the root causes of the problem and all of the previously tried and new solutions you researched to address the problem. From that information, potential solutions should be ranked based upon how well they meet the needs of the business and address the identified problem. Once this process is completed, the best solution for solving the problem within your organization can be selected.
Complete the “Problem Solutions Matrix” spreadsheet using data and information you collected through research and completion of the Stakeholder Analysis in Topics 2 and 3. Select the top three solutions for addressing the problem within your organization. Be sure to consider the “Solutions Score” column number when selecting the top three solutions. Additionally, you must also consider the timeline for implementation, costs and benefits to key stakeholders and the greater good, potential roadblocks to implementation, and how you will measure and validate whether or not a solution is successful in addressing the problem. All of this must be considered prior to selecting your final solution.
This summary will be used as part of the Business Proposal Presentation in Topic 7 and the Final Business Proposal you submit in Topic 8.
Complete the “Problem Solutions Matrix” spreadsheet according to the directions and submit it to your instructor.
APA format is not required, but solid academic writing is expected
Part 2:
Next, conduct additional research to learn what has already been done to address this problem within the organization. Ask questions and interview individuals who assisted with the implementation of previous solutions used to address the problem. Prior to meeting with individuals, develop a list of questions about previous solutions. Consider factors such as customer importance, efficiency, quality, employee satisfaction, and cost effectiveness. You will want to make sure you ask questions that allow you to gather measurable data and include information about how successful previous solution options were in addressing each of the problems. When you have completed your research, the findings should be summarized using at least one chart or graph that represents the data you have collected. Use the Topic Materials for assistance with creating Excel graphs and charts that can be used to illustrate your findings.