Quality and Safety Management Discussion

Quality and Safety Management Discussion

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Discussion: Quality and Safety Management

In order to evaluate the current state of healthcare and make effective and important improvements in patient quality and safety, it is critical to identify meaningful performance measures. It is important that these performance measures be applied in the same way in similar healthcare organizations, wherever they are. As noted in your course text, there are three types of performance measures used to evaluate healthcare: structure, process, and outcome.

Structural measures give consumers a sense of a healthcare provider’s capacity, systems, and processes to provide high-quality care. Structural measures are features that evaluate a healthcare organization or clinician relevant to its capacity to provide healthcare (Centers for Medicare & Medicaid, 2018). An example of a structural measure is a medication order entry system. Process measures indicate what a provider does to maintain or improve health. An example of a process measure is the percentage of patients receiving preventive services. Outcome measures reflect the impact of the health care service or intervention on the health status of patients. An example of an outcome measure is hospital-acquired infections.

In this Discussion, you will identify structure, process, or outcome measures for a healthcare quality and safety issue. You will also examine quality and safety actions that can be implemented within a healthcare setting.

References
Centers for Medicare & Medicaid. (2018, February). Measures management systems. Centers for Medicare & Medicaid Services | Measure management & you. Retrieved from https://www.cms.gov/Medicare/Quality-Initiatives-P…

To prepare for this Discussion:

  • Review the Learning Resources, specifically Chapters 3 and 4 in your textbook, Introduction to Healthcare Quality Management.
  • Select a healthcare quality and safety issue of your choice (or one you may have experienced).
  • Consider the structure, process, and outcome measures for the healthcare quality and safety issue you have selected.

BY DAY 4

Post a comprehensive explanation of the following:

  • Identify at least one structure, process, and outcome measure for the healthcare quality and safety issue that you have selected.
  • Provide an explanation for how you might have experienced at least one of these measures in practice.
  • Explain how patients measure quality differently from healthcare professionals. Provide an example.

Read a selection of your colleagues’ postings.

Support your work with specific citations from this week’s Learning Resources and/or additional sources, as appropriate. Your citations must be in APA format.

BY DAY 6

Respond to at least two of your colleagues in one of the following ways:

  • Compare the healthcare quality and safety issue that your colleague selected to the issue that you selected.
  • Expand on the discussion regarding the quality and safety actions that your colleague identified.
  • Compare the quality and safety actions that your colleague described to the quality and safety actions that you discussed.

Return to this Discussion in a few days, to read the responses to your initial posting. Note what you have learned and/or any insights that you have gained as a result of your colleagues’ comments. You are welcome to post these final insights.

SUBMISSION AND GRADING INFORMATION

Grading Criteria

To access your rubric:
Week 3 Discussion Rubric

Post by Day 4 and Respond by Day 6

To participate in this Discussion:
Week 3 Discussion

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.

Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.

Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor. Quality and Safety Management Discussion

The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.

ADDITIONAL INSTRUCTIONS FOR THE CLASS

Discussion Questions (DQ)

Initial responses to the DQ should address all components of the questions asked, include a minimum of one scholarly source, and be at least 250 words.
Successful responses are substantive (i.e., add something new to the discussion, engage others in the discussion, well-developed idea) and include at least one scholarly source.
One or two sentence responses, simple statements of agreement or “good post,” and responses that are off-topic will not count as substantive. Substantive responses should be at least 150 words.
I encourage you to incorporate the readings from the week (as applicable) into your responses.

Weekly Participation

Your initial responses to the mandatory DQ do not count toward participation and are graded separately.
In addition to the DQ responses, you must post at least one reply to peers (or me) on three separate days, for a total of three replies.
Participation posts do not require a scholarly source/citation (unless you cite someone else’s work).
Part of your weekly participation includes viewing the weekly announcement and attesting to watching it in the comments. These announcements are made to ensure you understand everything that is due during the week.

APA Format and Writing Quality

Familiarize yourself with APA format and practice using it correctly. It is used for most writing assignments for your degree. Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for APA paper templates, citation examples, tips, etc. Points will be deducted for poor use of APA format or absence of APA format (if required).
Cite all sources of information! When in doubt, cite the source. Paraphrasing also requires a citation.
I highly recommend using the APA Publication Manual, 6th edition.

Use of Direct Quotes

I discourage overutilization of direct quotes in DQs and assignments at the Masters’ level and deduct points accordingly.
As Masters’ level students, it is important that you be able to critically analyze and interpret information from journal articles and other resources. Simply restating someone else’s words does not demonstrate an understanding of the content or critical analysis of the content.
It is best to paraphrase content and cite your source.

LopesWrite Policy

For assignments that need to be submitted to LopesWrite, please be sure you have received your report and Similarity Index (SI) percentage BEFORE you do a “final submit” to me.
Once you have received your report, please review it. This report will show you grammatical, punctuation, and spelling errors that can easily be fixed. Take the extra few minutes to review instead of getting counted off for these mistakes.
Review your similarities. Did you forget to cite something? Did you not paraphrase well enough? Is your paper made up of someone else’s thoughts more than your own?
Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for tips on improving your paper and SI score.

Late Policy

The university’s policy on late assignments is 10% penalty PER DAY LATE. This also applies to late DQ replies.
Please communicate with me if you anticipate having to submit an assignment late. I am happy to be flexible, with advance notice. We may be able to work out an extension based on extenuating circumstances.
If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect.
I do not accept assignments that are two or more weeks late unless we have worked out an extension.
As per policy, no assignments are accepted after the last day of class. Any assignment submitted after midnight on the last day of class will not be accepted for grading.

Communication

Communication is so very important. There are multiple ways to communicate with me:
Questions to Instructor Forum: This is a great place to ask course content or assignment questions. If you have a question, there is a good chance one of your peers does as well. This is a public forum for the class.
Individual Forum: This is a private forum to ask me questions or send me messages. This will be checked at least once every 24 hours. Quality and Safety Management Discussion

Quality and Safety Management Discussion