Stakeholder Communication in Health Information Systems

proposing potential ways to create buy-in and overcome obstacles for implementing your recommendations.

In order to understand the role of an EHR or HIM manager, it is necessary to be aware of the various stakeholders impacted by the health information systems and tools, including workflow processes, training needs, and resource allocation. Improving your knowledge and skill in these areas can help you become competent at collaborating with stakeholders when implementing system changes. It is important to be cognizant of the impact of changes to stakeholders and how those changes can bring value to the organization.

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Does not identify stakeholders within an organization.

Identifies stakeholders within an organization but does not describe the stakeholders, and may be missing relevant stakeholders, or have identified irrelevant stakeholders for an impact analysis.

Describes the relevant stakeholders related to an impact analysis.

Describes the relevant stakeholders related to an impact analysis and identifies why specific stakeholders may be more important than others.

Explain the process used to arrive at recommendations related to a health information management system.

Does not describe the process used to arrive at recommendations related to a health information management system.

Describes recommendations related to a health information management system, but fails to fully explain the process that was used to arrive at the recommendations.

Explains the process used to arrive at recommendations related to a health information management system.

Explains the process used to arrive at recommendations related to a health information management system; also, identifies areas of unclear or missing information that could be used to improve the process in the future.

Describe a timeline for implementing recommendations related to a health information management system.

Does not describe parts of a timeline for implementing recommendations related to a health information management system.

Describes parts of a timeline for implementing recommendations related to a health information management system, but does not present a comprehensive implementation timeline or the timeline is unclear.

Describes a timeline for implementing recommendations related to a health information management system.

Describes a timeline for implementing recommendations related to a health information management system and acknowledges challenges with regards to logistics, resources, or training related to implementation.

Analyze the impact of recommendations on relevant stakeholders and an organization with relation to considerations, such as patient outcomes, new training, resource allocation, and workflow changes.

Does not explain the impact of recommendations with relation to considerations, such as patient outcomes, new training, resource allocation, and workflow changes.

Explains the impact of recommendations with relation to considerations, such as patient outcomes, new training, resource allocation, and workflow changes, but fails to relate the impact of recommendations to relevant stakeholders and an organization.

Analyzes the impact and value of recommendations on relevant stakeholders and an organization with relation to considerations, such as patient outcomes, new training, resource allocation, and workflow changes.

Analyze best practices to overcome barriers in creating buy-in from stakeholders and implementation related to recommendations.

Does not explain best practices for overcoming implementation barriers.

Explains best practices for overcoming implementation barriers, but fails to relate these best practices to creating buy-in from stakeholders.

Analyzes best practices to overcome barriers in creating buy-in from stakeholders and implementation related to recommendations.

CRITERIA NON-PERFORMANCE BASIC PROFICIENT DISTINGUISHED

Develop value statements for relevant stakeholder groups related to critical success factors and recommendations related to a health information management system.

Identifies the values of relevant stakeholder groups regrading recommendation about a health information management system.

Identifies the values of relevant stakeholder groups regrading recommendation about a health information management system, but fails to fully develop value statements or relate statements to critical success factors.

Develops value statements for relevant stakeholder groups related to critical success factors and recommendations regarding a health information management system.

Develops value statements for relevant stakeholder groups related to critical success factors and recommendations regarding a health information management system, and proposes criteria to evaluate the degree to which value for the stakeholders was delivered.

Communicate analysis of stakeholders and value of recommendations in a manner that is clear and concise.

Does not communicate analysis of stakeholders.

Communicates analysis of stakeholders, but the value of recommendations may be unclear. There are mechanical writing errors that reduce the effectiveness of communication.

Communicates analysis of stakeholders and value of recommendations in a manner that is clear and concise.

Communicates analysis and recommendations of an electronic health records system in a manner that is clear and concise; the written content is mechanically accurate with correct use of grammar, punctuation, and spelling.

Integrate relevant sources to support assertions, correctly formatting citations and references using current APA style.

Does not integrate relevant sources to support assertions; does not correctly format citations and references using current APA style.

Sources lack relevance or are poorly integrated, or citations or references are incorrectly formatted.

Integrates relevant sources to support assertions, correctly formatting citations and references using current APA style. Stakeholder Communication in Health Information Systems

Integrates relevant sources to support assertions, correctly formatting citations and references using current APA style, which are free from all errors.